Hyatt Ziva Riviera Cancun welcomes its first guests during its official opening


Playa Hotels & Resorts and Hyatt Hotels Corporation celebrated the official opening of the all-inclusive Hyatt Ziva Riviera Cancun in the Mexican Caribbean on Wednesday.

In addition to an ideal location between the sparkling Caribbean Sea and the Bahia Petempich lagoon near the Cancun hotel zone just minutes from Cancun International Airport, the resort welcomes its first guests with more than a dozen of different room categories ranging from 668-square- from junior suites to the 2,090-square-foot presidential oceanfront suite, a wide variety of tasty food and drink, a variety of wellness experiences including sunrise massages and yoga and awesome water activities beyond the beach in the form of a comprehensive network of pools and water slides.


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The guest experience at Hyatt Ziva Riviera Cancun will also be defined by Playa’s signature “Service from the Heart”.

“We are delighted that Hyatt Ziva Riviera Cancun is welcoming guests and World of Hyatt members to experience the Hyatt Ziva brand in Mexico, a key leisure destination this year,” said Frank Lavey, senior vice president of global operations, Hyatt, in a statement. “This addition to the Hyatt Ziva portfolio offers a sophisticated, multigenerational stay in the exciting Riviera Cancun region.”

The family-owned property has 438 spacious rooms and suites furnished in modern Caribbean decor, with handcrafted furnishings and luxury amenities, including private balconies with sensational views, spa-inspired bathrooms with an array of special touches like relaxing rainfall showers, bubbling heat soaking tubs, attentive turndown service, high-tech entertainment with 55-inch flat-screen HDTVs and complimentary minibars.

Beyond their room or suite, guests can expect 17 globally inspired and locally authentic restaurants, bars and lounges; nine swimming pools, including an ocean-view pool and an expansive water park with jaw-dropping large slides and a children’s pool; a state-of-the-art fitness center and two-story Zen spa inspired by pre-Hispanic Mayan culture, equipped with 13 indoor treatment rooms and eight outdoor treatment rooms designed to reflect the surrounding landscape.

There’s also over 51,000 square feet of meeting and event space perfect for hosting beachfront weddings, birthdays, and corporate gatherings.

Water park at Hyatt Ziva Riviera Cancun
Water park at Hyatt Ziva Riviera Cancun. (photo courtesy of Playa Hotels & Resorts)

Foodies will fall in love with the plethora of mouthwatering options, which include fusion of Thai, Chinese and Japanese (Miyako), French (Rue de Rivoli), Italian and Mediterranean (Vivace), Modern Mexican (Ki), seafood with a Caribbean flair (Balik), pizza, sandwiches and salads (The Corner) and classic American cheeseburgers and nice cuts of meat (La Parrilla).

Afthonia will offer a buffet breakfast in the morning before switching to Mediterranean cuisine in the evening; Roots will serve healthy, organic fare from an impressive menu of sandwiches, baguettes, salads, juices and smoothies, and Habaneros will offer guests delicious platters like tacos, fresh seafood ceviche, and tangy aguachiles. that they can accompany with refreshing margaritas.

Bars and lounges on offer range from a swim-up option (Delfin) to a VIP lounge (The Club), but other highlights include a lively sports bar at Off Court, a casual spot serving over-the-top cocktails in Infusions, a gorgeous open-air lobby bar at Breeze and The Red, a laid-back spot where patrons can sip wine, sample craft beers, and feast on cold cuts.

Savor the flavors and traditional spices of Mexico served with a modern twist at KI
Savor the flavors and traditional spices of Mexico served with a modern twist at Ki. (photo courtesy of Playa Hotels & Resorts)

The Hyatt Ziva Riviera Cancun also has a KidZ Club where the little ones can make new friends while participating in supervised beach sports, games, arts and crafts, and other fun activities. Meanwhile, the resort’s nightly entertainment will include live music, cultural performances, and other events such as wine tastings with expert sommeliers.

“With elevated amenities along with award-winning service from the heart of Playa and an extraordinary destination, the Hyatt Ziva Riviera Cancun represents the very best in all-inclusive luxury,” said Fernando Mulet, Executive Vice President and Director of Development, Playa Hotels & Resorts. “Since partnering with Hyatt less than a decade ago, the adult-only family brands Hyatt Ziva and Hyatt Zilara have become the premier all-inclusive experiences in Mexico and the Caribbean. We look forward to expanding our presence with Hyatt and our investment partners. “

Right now, travelers can take advantage of the Hyatt Ziva Riviera Cancun Grand Opening Sale, offering up to 20% off the standard rate for bookings made through November 15, 2021, for stays through ‘until February 28, 2023.

To find out more about this new property or to book your stay, contact a travel advisor or visit

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