Hilton unveils new room category at its Tulum all-inclusive

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A new premium booking option will soon be available at all Hilton All-Inclusives

Hotel giant Hilton has unveiled its new room category at one of its Tulum destinations, underscoring the value the brand places on the Mexican Riviera. The new room category will be rolled out to all-inclusives worldwide.

hiltoon tulum riviera maya
Image courtesy of: Tulum Hilton

The new booking category, “Enclave,” is a premium option for guests looking for a quieter, more personal, and luxurious experience than already high-end hotel offerings. The concept is not just a room upgrade. It’s an experience that offers those who choose it private amenities not available to regular guests.

The rooms themselves are more spacious than regular rooms, with most offering better views and preferred bedroom layouts. Guests will also have more flexibility in choosing which room they want to use. The Enclave rooms are all located in the Casa 1 area of ​​the hotel, which will be inaccessible to other guests.


Guests will benefit from a personal concierge to make the stay as easy as possible, as well as free equipment and a gift upon arrival. Some reports have suggested the giveaway is a Hilton beach bag, but the equipment is currently unclear at this point. Rooms will also come with premium Wi-Fi, upgraded minibars, an “elevated coffee-making area,” bathrobes and slippers, and even turn-down service.

tulum hilton spa room
Image courtesy of: Tulum Hilton

In addition to this, guests will have access to the Enclave Lounge. According to the Tulum Hilton webpage, the spacious lounge is a mix of bar, restaurant, and general lounging space. Images of the lounge make it look large and welcoming, like an upgraded version of the executive lounges that many Hilton properties have. It also appears that check-in takes place privately in this area, making it the central hub of the experience.

beds in the shade on the beach

One of the highlights of the category is the exclusive swimming pool and the beach. This section of the resort will only be available to Enclave guests, so don’t expect too many kids screaming or fighting for lounge chair space. Restaurant reservations should also be much easier. Enclave guests have priority for all on-site dining options. They can even take advantage of a separate wellness and fitness centre.

The Enclave experience, if run as well as it suggests, will almost feel like a hotel separate from the main establishment. Those on the program can go an entire day without seeing a non-Enclave guest if they choose, making it the ultimate option for privacy.

tulum with beach and ocean

Of course, for such a private experience, you have to pay for it. A typical King Bed Ocean View room at the Tulum Riviera Maya All-Inclusive Resort costs around $430 a night. For an Enclave King Bed ocean view experience, it costs $697.

Each room style has an Enclave alternative. The most expensive regular room costs around $931. The most expensive Enclave costs around $1122 for the same part. It’s unclear, but it’s assumed that the Presidential and Governor’s Suites both have access to Enclave or their own privatized service. These rooms are both worth thousands per night.

hilton hall cancun

Multiple reports suggest this feature will be rolled out to all Hilton all-inclusive resorts in the future, though a timeline for that is unclear. The Tulum Riviera Maya All_Inclusive Resort only opened earlier this year, and the Enclave system was likely included in the property’s designs. Others will likely take time to reorganize to accommodate it.

tulum beach and ruins

The Tulum All-Inclusive is one of many Hilton properties that have sprung up over the past two years, with many more on the way. Hilton, as a brand, has spent millions on investments in Quintana Roo, including all-inclusive sister property in Cancun, a Conrad, a new Waldorf Astoria, and even the first hotel to be located at Cancun International Airport.

As Cancun and the rest of Quintana Roo’s popularity continues to soar, expect to see even more Hilton.

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